Connected Sensors offers a 30-day return policy from the date you receive the product. If you’re not satisfied with your purchase, you may return it within 30 days for a refund.

For products purchased through a third party, please contact the seller to apply their return policy.

To qualify for a refund, items must be in resaleable condition, include all accessories, and have an authorization number. All approved returns are subject to a 15% restocking fee, which will be deducted from your refund. Shipping fees (including shipping, handling, and customs) are non-refundable, and customers are responsible for arranging return shipping. We recommend using a trusted carrier with reliable tracking. Return shipping fees will not be reimbursed.

For return instructions, please contact our customer care team at .